VIDEO: Selling Dental Practices Made Simple | Georgia Dental Practice Broker Matt Poppert
Selling a dental practice is not just a financial transaction—it’s an emotional journey for many dentists. After dedicating decades to their practice, building relationships with patients, and creating a loyal team, the decision to transition can feel deeply personal. It's akin to walking a child down the aisle—filled with a mix of pride, nostalgia, and the hope of passing the legacy into the right hands. Navigating this process requires a skilled intermediary who can manage the complexities, protect goodwill, and guide both parties—buyer and seller—through the technical and emotional aspects, ensuring a smooth and successful transition.
in my experience the value is the the
dentist has owned this asset something
that they've poured their Blood Sweat
and Tears into for anywhere from 10 to
35 40 years um and in my experience the
the actual process of selling a dental
process for them because they've spent
more time with the staff and the
patients they've typically seen
grandparents and parents and kids and
grandkids um and they've got staff that
they've spent more time with in that
time frame than they have with their own
family as well so an analogy that I like
to use is that I've got a daughter and
I've told her that she can get married
anytime she wants to after I'm dead but
she's probably not going to listen to me
and she's going to make me walk her down
the aisle and I think that that's that's
as close of an analogy as what I can
give for when a doctor is getting ready
to sell their practice ice and I think
that it's important as somebody going
through a very emotional process to have
somebody guide them through it and this
process has become very technical and
typically the doctor wants the right
person for that practice um so if that's
the case working with a professional
that can go out and gather the right
types of people for them to be able to
interview and bring in to make sure that
they're getting the right person to
carry on their legacy is very important
then you go beyond that and you just
have all the intricacies of what happens
what happens in this process um and how
uh complicated those things can be and
to be able to protect that good willll
having an intermediary can be a huge
benefit as well because a buyer a lot of
times may get emotional about something
and if that conversation isn't had
properly it can burn some of that
Goodwill with the seller and vice versa
where I don't get emotional about this
and a buyer or seller may say something
to me that's emotional but it's not
going to get translated to the other
party in that emotional manner so I
think that kind of summing that up
you've got just the process of finding
the right person handling all the
intricacies of a very complicated
business transaction and then also
looking out for and protecting the
Goodwill of the buyer and the seller as
you're going through that process
it's interesting I tell people I went
back and got my MBA back in 2010 and I
jokingly tell people I should have
gotten a degree in counseling because
that's essentially what a large part of
what I do is is help manage the emotions
of the process so you have the the
emotion of the seller who spent their
entire life involved in this practice
with these patients and then you've got
a young doctor that has a whole bunch of
clinical training and typically a few
years of clinical experience
but most of them have no experience
reading a profit and loss statement or
understanding how to manage a team so as
you go through this process as I uncover
kinks in the process or what I call a
pinch point when you start peeling that
onion back it's typically on the buy
side am I getting what I'm paying for
which is ultimately just the Goodwill
it's the reputation of that seller and
on the cell side A lot of times it's as
simple as can this young person handle
this or what I like to say don't drop
the baby um so so yes it can be managed
but it's t typically in my experience
the best way to manage it is putting a
good team around both parties right so
making sure that that seller and buyer
both have their own attorneys that have
done hundreds of these Dental
transactions and understand how they
work and having a good dental CPA that
can help them on the financial side so
the young doctor that does doesn't
understand that or have the experience
has somebody in their Corner that can
help guide them and and walk them
through that and get them comfortable in
understanding it and then with um the
seller what are the tax implications and
making sure that they've got somebody
that can guide them through how to
properly set that up and then I like
both sides to have a financial planner
um you know the buyer's going to need a
good dental lender but putting those
teams around is what I found to be about
the best way to help control those
emotions as they're going through it and
then when there is a pinch point we talk
about
it yeah so I spent a little bit of time
in the Marine Corps and in the Marine
Corps we had a we had a saying called
the six PS of of the Marine Corps which
were proper prior planning prevents poor
performance and I think as far as when
is the earliest time or when should they
start when I went through business
school um one of the first things they
taught us is when you start a business
the same time you're starting a business
you're starting to think about how are
you going to exit what's the succession
plan so you're always thinking forward
now that that uh goal is probably going
to move as you go through the process
however if you constantly are looking at
and saying okay what is my business
valued at how am I growing my business
and how can I transition out you will be
prepared for when that comes so I don't
think there's a time that's too early to
start thinking about it um typically we
like to have conversations as early is
10 plus years prior now if you're
already 2 years out or if you're 6
months out we need to have that
conversation and again the old saying
the best time to plant a tree was 20
years ago or today so um the earlier the
better it's just going to give us a
better time and a better footprint to be
able to start planning and putting all
of the things in place that are going to
help the doctor have the best and most
successful transition they can
have if so there's aign or there's
typically language in every lease called
assignment language so if somebody's
going to come in and buy your practice
they're going to need that buyer is
going to have to have that lease
assigned to them so they can own that
business the bank needs it in place they
need to have a place to practice they
can't buy it and move across the street
the bank's just not going to allow it so
as a a doctor that owns a practice
that's in a lease space whether it's the
first time they get to that lease whe
whether it's a renewal option at any
point where there's some type of an
execution of that lease they need to
and make sure that the assignment
language is as friendly as possible
because and also what is their
responsibility after that assignment has
been uh transacted on so for example are
they still going to have to be a
guarantor post assignment so the earlier
they can start that and get that type of
language in there and get as tenant
friendly business and legal language put
into that lease the better and easier
it's going to be the ones where the
landlord just comes in and says hey go
ahead and sign this we've had our
attorneys already look at this those are
typically the you don't need to have
somebody look at it those are typically
the ones that end up getting us in
trouble um as we get to that point and
unfortunately from time to time a
landlord can end up making it very
difficult possibly killing a lease or
possibly devaluing the practice so it's
a very very important thing to have an
attorney review that or work with a
professional a a dental real estate
professional that can help them make
sure that they've got good language in
there yes so I think that there's a time
and place for for all of these things
right I think there's a lot of
misinformation about dsos and a lot of
times when I talk to doctors sellers
they think their only option is to sell
to a DSO because they've heard the
propaganda of oh they're buying
everything up and this is this is the
only option you have young doctors can't
get money or young doctors don't have
that entrepreneurial spirit and and they
don't want to own well our data shows
the exact opposite of that so our data
shows that about 70% of the sellers we
sell to are private individual doctors I
recently spoke with my Bank of America
rep they did over 800 million in
transactions last year with dentist 75%
of those were firsttime independent
buyers so there's a large buying group
out there of private
doctors um so the the first thing is
that one it's not the only option that
they have but for some sellers the DSO
option is the right and I'll give an
example if you've got a $3.5 million
practice it's going to be really hard to
find an individual that could come in
and get financed and be able to take
that over especially then you say well
the average buyer is 32 years old taking
over a business that big that doesn't
really even have the skills it it's
really really difficult to do and
sometimes the the best option is to find
a good DSO to roll that practice up to
transition that practice to that's going
to protect the legacy of that practice
there's a lot of value in selling to an
individual and let me back up those DSO
transactions are incredibly complicated
and you're dealing with people that are
professional buyers so going back to the
value in a broker having somebody that
can help guide you through a DSO deal is
imperative we have seen millions of
dollars left on the table because people
went unrepresented in those types of
transactions a private buyer I think the
real value there is and again if I talk
to 10 dentist nine of them are telling
me I'd prefer to sell to a younger
version of myself in those scenarios
what typically they want is they want to
protect that Legacy that the doctors
created and
the individual buyers are out there that
Legacy can be protected these banks are
happy to give these young doctors money
even though they've got debt and if you
look at the statistics of what a
practice owner makes versus what an
associate makes they're in a better
position to own a practice from a
financial standpoint than they are from
being an associate so there's a
motivational factor for them to do it as
well but those young young doctors are
no different than the group that is
currently transitioning out that they
want to be able to practice the the way
they feel is the right way to practice
and in that private environment they get
the opportunity to be able to do that um
so I think that there's a time and a
place for both there's value in both the
big thing for me is to truly understand
what is the sellers motivation what are
their goals and then be able to help
guide them and say you know this route
or this route or maybe a combination the
two is the way to to take a look and
move forward with with their transition
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